Enterprise Resource Planning

Project Progress

OVERVIEW

We’re implementing an Enterprise Resource Planning (ERP) system as our new core business operational tool. ERP replaces several separate legacy systems, and integrates with others, so our approach is to implement it in phases.

This allows us to start enjoying the benefits of our ERP now, while we continue with our transition journey.

The ERP system is part of our ‘New Foundations’ programme which is designed to improve our overall business processes to drive efficiencies both for us, and our contractors.

Our ERP system includes:

Copperleaf – an investment optimisation programme designed to ensure we’re working on the right projects at the right time. (read more about Copperleaf here)
Real time integration with our new field tool, which is what field crews use when working on our assets to see and update information about our network
Streamlining our fault management processes by connecting our outage and fault systems
Upgrading our safety management system
Upgrading our billing and customer management systems

The benefit of using an ERP is streamlining how we operate. Having accurate, real-time information about our assets, and systems that ‘talk’ to each other enables our people to make the right decisions – whether in the field, when we’re planning maintenance work, or when we’re making long-term investment decisions.

The end result – a more reliable network, and better value for money for our customers.

Link to our glossary

The challenge

To ensure that the systems we use across the network are future- ready

The solution

Implementation of an Enterprise Resource Planning (ERP) system to provide accurate, real-time data about our assets and integrate systems.

The benefit

Process efficiencies and better decision-making.

Milestones

Billing and Customer Management system implementation

Copperleaf goes live

Phase one launch

Phase one starts

2021

August 2020

September 2019

September 2017

UPDATES

Find out the latest updates about this project

Working with you – Route options

December 15, 2020
South Waikato National Grid connection

We’re currently working with residents to determine the route that part of the circuit will...

Connecting with customers

October 19, 2020
South Waikato National Grid connection

As we progress the National Grid Connection, it’s important that we talk with you, our customers.

Construct new substation building

June 12, 2020
South Waikato National Grid connection

The first part of the South Waikato Grid Connection project is to replace the building.

FAQ

Will I see any visual difference in the lines and equipment in my neighbourhood?

We strive to minimise impact in the design and placement of network infrastructure and we’re still planning and consulting on the route for the new circuit. The circuit will be a mix of overhead lines – which you will see, and underground cable – which you won’t see. You’ll also see a new building at our Putaruru substation, replacing the ageing existing building there.

Can I be sure the power will not go off once the new connection is complete?

We can never guarantee supply 100% of the time, however, the number and length of outages you experience will be reduced.